Logistics Seminar In this seminar you will learn strategies designed to improve your company's operations and increase your business opportunities in the reverse logistics & closed loop supply chain market. The seminar will detail the key elements of support services strategies that have the potential to enhance your company's position in today's ever-changing service industry. Presented in the seminar will be proactive ideas on how to improve reverse logistics service operations and increase customer satisfaction in the high tech and consumer goods market segments. The seminar is targeted to mid to senior-level decision makers from service/support companies and companies interested in understanding the latest Best Practices within the industry. Objectives: At the end of the seminar participants will understand: o Reverse Logistics & Closed Loop Supply Chains: An Overview o Reverse Logistics Market Size and Forecast o Managing Reverse Logistics Processes in both the High Tech and Consumer Goods Markets o Lean Manufacturing in the Repair Process o The RFQ: Marketing, Selling & Responding To Customer Requirements o Writing the Contract: Are you sure your business is protected? o SOW's (Statement of Work) & SLA's (Service Level Agreement) o New Trends & Developments in the Reverse Logistics Industry, including the Implications of New WEEE Legislation in the EU and New RFID Technology. Details: * Branding Seminars are 2 hours in length * Number of participants is unlimited * All seminars conducted in English by foreign business experts |